Partner Program FAQ

Q: Is the Partner Purchase Program combinable with any other incentive offer?

A: Yes! The Partner Purchase Program is combinable with any current retail incentive offer available during the time of sale. If the VW dealership has a "better deal" than $500 below invoice, they can still use the Partner Certificate to offer an additional $500 off the final price.

Q: Who do I contact to find out if my company is a participating partner? If my company is not involved in the Partner Purchase Program, how do I get us signed up?

A: To find out if your company is a participating partner, please search using the Participating Partner tool. If you are unable to find your company, feel free to contact Program Headquarters. If your company is not currently involved in the Partner Purchase Program, we will confirm its eligibility and provide the next steps for enrollment.

Q: I know that my company is involved in the Partner Purchase Program, but I do not know my partner code. How do I get it?

A: Check your company's internal Web site, if applicable, to see if our program information is posted. If not, contact your Human Resources department or Corporate Benefits department to obtain your partner code and/or contact Program Headquarters at partnerprogram@vw.com or 703.364.7910.

Q: What if I try to get a certificate and it says my partner code has not been activated?

A: Contact your Human Resources department or Corporate Benefits department and ask them to please activate the partner code and/or contact Program Headquarters at partnerprogram@vw.com or 703.364.7910.

Q: How many new vehicles am I eligible to purchase or lease?

A: One vehicle per employee/household. If you would like to make a second purchase, please contact Program Headquarters at partnerprogram@vw.com to request approval.

Q: What is the pricing calculation?

A: Purchase or lease a new, eligible Volkswagen model at Dealer Invoice less $500. Dealer will subtract all then-current incentives, if any. Tax, title and other required fees will be added. Please note that the destination charge, ad association fee, fuel tank charge and port prep fee are all standard fees included in the Dealer Invoice price.

Q: What model years are included in this offer?

A: New, unused vehicles are eligible. Final vehicle availability is determined by the participating Dealers. Dealers are not required to sell you a vehicle from their stock or order bank, if the vehicle is in short supply. (See Program Details or program certificate for exclusions.)

Q: Are any models ineligible under the program?

A: VWoA may restrict some vehicles from this program from time to time. The Dealer has final discretion. See Eligible Vehicles section for listing.

Q: Who can I contact if I still have a question?

A: As a participating dealer, we can help with any questions you may have regarding this program. Please call us at (888) 458-3756. Or, complete the form on the right and we will contact you.