Average Score (161 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

161 Ratings

4.7 Average

Models
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  • Carol V.12-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Michael P.12-06-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Debra M.12-04-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Dominika B.12-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Always take great care of my Jetta and Atlas CS.

    12-05-2024

    Mrs. Barrett, It's always a pleasure to service both of your vehicles when needed! We appreciate your loyalty with us, and are happy to hear you're pleased! Enjoy your holidays Dominika! White Allen Volkswagen

  • Larry B.11-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The waiting room ( I was there over two hours) was completely out of coffee.

    11-29-2024

    Larry, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the coffee situation during your visit. We understand that waiting for over two hours can be uncomfortable, and we strive to provide a pleasant environment for all our customers. Please know that we’re addressing this issue to ensure our waiting area is better stocked in the future. Your feedback is important to us, and we’ll work on making improvements for a better experience next time. We hope to welcome you back soon! Thank you, White Allen Volkswagen

  • Jennifer M.11-27-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Briston was great and made buying a vehicle online so easy. Went above and beyond and drove it to us

  • Stephen H.11-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • James S.11-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Joshua C.11-15-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Matthew L.11-14-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    People friendly and informative. Open for discussion and not over whelming.