Average Score (179 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

179 Ratings

4.7 Average

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  • Thomas M.09-29-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • James H.09-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Zack & Jessie were great. They took great care of me and my car, thanks guys!

    10-01-2024

    Mr. Howell, Thank you so much for your kind words! We’re thrilled to hear that Zach and Jessie exceeded your expectations while servicing the Tiguan! We appreciate your return service, and if anything comes up on any of your vehicles, please let us know! Our pleasure, White Allen Volkswagen

  • Joshua C.09-28-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Sean R.09-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2020

    Excellence service.

    09-27-2024

    Dear Mr. Roche, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Tim and Kenny provided you with helpful service during your drive through Dayton. We understand how stressful car troubles can be, especially when you're traveling. We're glad Tim was able to accommodate you promptly so you could get back on the road safely. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with in the future. Safe travels, and we hope to see you again under happier circumstances! Best regards, White Allen Volkswagen

  • Larry E.09-24-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Entire drop-off, consultation, and pickup experience is smooth and professional.

    09-25-2024

    Larry, Thank you so much for your thoughtful feedback! We're thrilled to hear that you had a smooth and professional experience with our service department. It's great to know that our efforts have made a positive impression. Your support means a lot to us, and we look forward to serving you again in the future! Best regards, White Allen Volkswagen

  • Jesse W.09-23-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    The service team was very helpful, friendly, and kept me informed all along the way. The recognized the problem I had with my windshield and took extra efforts to document the problem so that the issue was clear to the warranty claims department. Thank you for all your work!

    09-23-2024

    Mr. Wales, Thank you for your kind words! We're delighted to hear that our service team could assist you effectively and keep you informed throughout the process. We appreciate your recognition of their efforts and look forward to serving you again in the future! White Allen Volkswagen

  • Paul M.09-22-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

  • Brent B.09-20-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Natalie W.09-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Very efficient service. Jesse was great, and Kenny was wonderful driver.

    09-16-2024

    Hello Mrs. Wipert, We are glad to hear your service appointment with Jesse was efficient, and that Kenny provided an excellent shuttle experience, we take a lot of pride in our work, and look forward to satisfying each customer who comes through the doors! We hope you enjoy your Jetta, and look forward to assisting with any future visits! Thank you, White Allen Volkswagen