TYPE:ServiceMODEL:TaosYEAR:2024
Zach & Jesse are great! They take very good care on me & my car. Thanks guys!
Average Score (175 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
07-21-2025
Jim, Thank you so much for the feedback on Jesse and Zach, and the rest of the team. They are great assets to the team here, and are glad to hear you were pleased with the work provided. We appreciate the opportunity, and if anything is ever needed, please feel free to touch base with one of them! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:JettaYEAR:2021
It took 2 hours and I did not get any updates while I was waiting.
07-15-2025
Sherrie, Thank you for your feedback, and we are sorry to hear about your experience. It can be frustrating to wait without updates, especially for something like an oil change that should be straightforward and timely. We're actively working on improving our communication and wait times to ensure a better experience for all our customers. Thank you again for bringing this to our attention. White Allen Volkswagen
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:BeetleYEAR:2019
Good service
07-10-2025
Michele, Thank you for allowing us to service your Beetle. We appreciate you leaving us feedback on your service visit. Chad and the team take great pride in that. Take care,
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Everyone is always friendly and helpful when I visit White Allen VW.
07-08-2025
Mathew, Always a pleasure servicing your Atlas. We thank you for your business, and for taking the time to leave us feedback! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:ID.4YEAR:2023
The windshield in my 2023 iD4 needed replacing. I called every VW dealership in the area but Zack was the only person who called back. Right from the start Zack was amazing. He eased my concerns about the availability of the part and the replacement process.
07-07-2025
Jackie, Thank you so much for taking the time to share your experience with us. I'm thrilled to hear that Zach provided you with such outstanding service during your windshield replacement. We know how stressful unexpected repairs can be, especially with newer models like the 2023 ID.4, and it's great to know Zach helped ease your concerns and kept communication a priority. We're proud to have team members like Zach who truly go the extra mile for our customers. I'll be sure to pass along your kind words to him as they mean a great deal. If you need anything else down the road, please don’t hesitate to reach out. We’re always here to help. Warm regards, White Allen Volkswagen
TYPE:SalesMODEL:Golf RYEAR:2025
good service, great car
TYPE:ServiceMODEL:TaosYEAR:2022
We had a great experience with our service.
06-30-2025
Andrea, Very glad to hear you had a great experience with our service team. Appreciate your business, and for taking the time to leave Chad and our service guys your feedback! They take great pride in that. Take care, White Allen Volkswagen
TYPE:ServiceMODEL:AtlasYEAR:2023
Tim was outstanding! His communication with us while they worked on our vehicle was unbelievable
06-25-2025
Tom, We greatly appreciate your feedback. Glad to hear you were happy with Tim and our teams