The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ArteonYEAR:2021
Had a minor but annoying issue with my vehicle that didn’t need urgent attention, but it was definitely a nuisance. I couldn’t get scheduled in a reasonable timeframe anywhere else, but White-Allen Volkswagen got me in the very next day. The part I needed arrived the following day, and they performed the service right away—no delays, no hassle. Quick, professional, and efficient from start to finish. Highly recommend!
05-23-2025
Michael, Very glad to hear we could accommodate you for the concerns with your vehicle. We appreciate you bringing it in, and allowing us to perform the work on your Arteon. Take care, White Allen Volkswagen
TYPE:ServiceMODEL:BeetleYEAR:2018
Friendly staff & quality work & very convenient shuttle service!!
05-19-2025
Nancy, Thank you so much for stopping in for service. We love hearing feedback, and are happy to hear your visit went well. Thank you, White Allen Volkswagen
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
Everyone was so very helpful and eager to make sure my experience went swimmingly.
05-14-2025
We are glad we could accommodate, knowing your concern was unexpected and prompt! We appreciate you stopping in, and leaving a review Shannon! Thank you, White Allen Volkswagen
TYPE:ServiceMODEL:ID.4YEAR:2021
3400 and problem is not fixed Incompetent , and untrustworthy
05-13-2025
Lyle, Thank you for taking the time to provide feedback on your recent service visit. We understand during repairs we had some unplanned concerns - and we are currently reviewing this with our team internally. Take care, White Allen Volkswagen
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2023
I was informed of the issues.
05-12-2025
James, We appreciate you stopping in, and for taking the time to leave the team feedback! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:JettaYEAR:2023
My car needed repairs they made it easy, and gave me a courtesy vehicle without me asking. Repairs were quick, and documented step by step.
05-12-2025
Lavonne, We really appreciate you taking the time to leave the team feedback on how we did! We’re thrilled to hear that your experience with our service department was a smooth and positive one. Jesse and Tim will be especially grateful to hear your kind words. It’s always rewarding to hear from someone who understands the inner workings of the industry and still feels we go above and beyond. We truly appreciate your trust and look forward to continuing to take great care of you and your vehicle. Warm regards, White Allen Volkswagen
TYPE:ServiceMODEL:TiguanYEAR:2021
I was able to get in for service in a relatively quick timeframe.
05-12-2025
Stevie, Thank you for taking time to leave us feedback! We are glad to hear everything was timely and efficient! Take care, White Allen Volkswagen
