TYPE:ServiceMODEL:TiguanYEAR:2024
I received excellent customer service. The gentleman that helped me was really nice and helpful.
Average Score (175 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
04-21-2025
Andry, Glad to hear everything went well! Thank you again for taking the time to leave us feedback, always good to know how we do, and that you were pleased with the service provided! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:JettaYEAR:2019
Your staff was very knowledgeable about the issue with my car. The issue was resolved and they want above and beyond to make sure we were happy with the results.
04-14-2025
Donna, Thank you so much for the kind words! We're thrilled to hear that our team was able to resolve the issue and ensure you were completely satisfied with the results. Going above and beyond is what we aim for, and it means a lot to know it made a difference. We truly appreciate your trust in us and look forward to helping you with your vehicle’s maintenance in the future! All the best, White Allen Volkswagen
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
I was late showing up due to a date mix up on my behalf and the service department told me to still drop my car off. This was appreciated.
04-14-2025
Gail, Thank you for taking the time to leave a review! We're glad we could still accommodate you despite the mix-up, and we appreciate you bringing your vehicle in. Our team always tries to be as flexible as possible to make things easier for our customers. Looking forward to seeing you again next time! Best regards, White Allen Volkswagen
TYPE:ServiceMODEL:PassatYEAR:2018
Customer service was excellent! I came in at my scheduled time and they began work right away. Everything was completed in a timely manner. Jesse was wonderful at keeping me updated as the service was happening.
04-12-2025
Joseph, Thank you so much for taking the time to leave us such a wonderful review! We’re thrilled to hear that your visit with your Volkswagen Passat went smoothly and that our team got you in right on schedule. Jesse will be especially glad to know that his updates made a difference during your appointment — we’ll be sure to pass along your kind words. We truly appreciate you coming in, and look forward to seeing you again next time you need service. Safe driving! White Allen Volkswagen
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2024
I had excellent and speedy service. They did exactly what I needed and got me out of there quickly.
04-09-2025
Haven, Thank you for the great review! We're thrilled to hear you had a fast and efficient experience. We appreciate your feedback and hope to see you again soon! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:TiguanYEAR:2022
The staff is nice & they offer a comfortable waiting area. Appreciate that my service is done right and they wash my car!
04-09-2025
Lori, Thank you for your kind words! We're so glad you enjoyed the service and our waiting area. We appreciate your feedback and look forward to serving you again soon! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:TiguanYEAR:2021
Na
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:BeetleYEAR:2018
Very good service in all areas.
04-02-2025
Thank you for your feedback! We're glad to hear you were satisfied with our service, and appreciate you coming in! If you need anything else, feel free to reach out. White Allen VW