TYPE:ServiceMODEL:JettaYEAR:2023
Average Score (183 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
White Allen VW Dayton, is a great place for taking care of my Atlas . From the service care specialists to the knowledgeable technicians, I am always receiving good care for my car .
08-28-2025
Thank you.
TYPE:ServiceMODEL:AtlasYEAR:2024
White Allen VW Dayton, is a great place for taking care of my Atlas . From the service care specialists to the knowledgeable technicians, I am always receiving good care for my car .
08-28-2025
Nabil, It's always a pleasure having the opportunity to service your Atlas! Thank you for the great words, and the review! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:AtlasYEAR:2024
White Allen VW Dayton, is a great place for taking care of my Atlas . From the service care specialists to the knowledgeable technicians, I am always receiving good care for my car .
08-28-2025
Nabil, It's always a pleasure having the opportunity to service your Atlas! Thank you for the great words, and the review! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:AtlasYEAR:2024
White Allen VW Dayton, is a great place for taking care of my Atlas . From the service care specialists to the knowledgeable technicians, I am always receiving good care for my car .
08-28-2025
Nabil, It's always a pleasure having the opportunity to service your Atlas! Thank you for the great words, and the review! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:JettaYEAR:2024
Wait time was very short to get my car in the shop to get oil changed. My car was washed after service was performed.
08-27-2025
Choya Jackson, We appreciate the opportunity and are happy to hear things went efficiently, and you are pleased with the service provided! We thank you greatly for leaving us feedback! Take care, White Allen Volkswagen
TYPE:ServiceMODEL:TiguanYEAR:2021
There is never a line to enter the immaculate service garage. Zack and his crew are friendly and helpful. Zack and Will went overboard in being helpful this last appointment.
08-25-2025
Stephen, Thank you so much for your detailed review and for taking the time to share your experience. We're so glad to hear that you had a positive interaction with Zach, Will, and the rest of our service team — we’ll be sure to pass along your kind words. Also, we completely understand your frustration regarding the unexpected repair on your Tiguan. It's disappointing to face such an issue just outside the warranty period, and we’re glad Zach was able to advocate on your behalf with Volkswagen to help reduce the cost. While this situation was less than ideal, we truly appreciate your patience and continued trust in us. If there’s ever anything more we can do, please don’t hesitate to reach out. Thank you, White Allen Volkswagen
TYPE:ServiceMODEL:TiguanYEAR:2025
Brand new car with a thousand miles on it has a known defect and I’m told to continue driving it that Volkswagen is collecting data. In addition to that no loaner cars for a 25 year customer.
08-25-2025
Karen, Thank you for taking the time to share your experience. We're truly sorry to hear about the issue with your new vehicle and the inconvenience it has caused, especially as a loyal customer of 25 years. We understand how frustrating this must be and appreciate your patience as Volkswagen works to resolve the matter. We're glad to hear that the towing process through the Volkswagen app was easy, and we hope to make the rest of your experience as smooth as possible. Thank you, White Allen Volkswagen
TYPE:ServiceMODEL:Golf GTIYEAR:2024